Managing an Office Mess: Go for the Cause, Not the Symptoms

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Business owners and managers along with leaders of non-profit organizations know to expect personnel messes. But no matter how well they prepare, most still shy away from going for the right solution the first time. The reason is simple. The … Continue reading






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Millennial “Generation Gap” May Be Impacting Your Office

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If your workplace is like many organizations today, you probably have a number of millennials on your team; you may be one yourself. Just to make sure we’re on the same page, millennials are those who were born between 1980 … Continue reading






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You Can’t Do It All!

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I’ve been asked, even criticized, about focusing too much on the “soft” side of management. I’m asked why don’t I discuss more “concrete” issues like billing software or the technology? One answer is that these are not my areas of … Continue reading






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Divide and Conquer Big Issues in Your Workplace

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Although business owners and managers face many issues unique to their industry, some of the most challenging are those shared with those in other types of organizations. Take the difficulties of hiring and retaining good staff. Although the demands of … Continue reading






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Unexpected Issues Can Impact Workplace Efficiency

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I’m surprised at how often business owners and managers see workplace efficiency and personnel management as separate questions. Clearly, there are workflow designs or equipment questions that can make or break any organization and are not directly related to personnel. … Continue reading






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Old Policies Can Be Worse Than No Policies

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Employers and managers have a great deal of work that is unexciting at best. Topping this list may be updating policies. But with recent court rulings, new regulations and other changes, it’s more than likely that your policies need a … Continue reading






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Workplace Relationships Are Important, But They Do Require Caution

I’ve written before that trying to conduct a “ministry” at work is often a mistake. This can be a difficult issue and it’s easy to jump to conclusions that may not hold up. But for business owners and managers, I want … Continue reading






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Lighten Up Your Workplace for Increased Productivity

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Let’s face it, work is not always fun. As they say, “that’s why they call it work.” But there is a point where an owner or manager may need to draw a line. Although problems can take many forms, many … Continue reading






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Terminating Entry Level People May Cost You The Most

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I recently heard from two different clients who were planning to terminate entry-level, relatively “inexpensive” people. I asked them what they meant, and each indicated that the employee’s annual salary was around $40,000. When I asked if they wanted my … Continue reading






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Don’t Let an Office Bully Cost Your Company Big Bucks

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I know that many employers and managers often feel like a grade school teacher. Even with the best workforce, there’s always one or two who rub each other the wrong way or seem to have more than their share of … Continue reading






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